International ecommerce is rapidly gaining momentum. According to a recent Internet Retailer survey, 75% of e-retailers already sell to customers abroad; of the remaining quarter, 70% plan to start doing so within a year. With over 80% of all online consumers living abroad, and global audiences eagerly taking advantage of India’s rich product supply and favorable exchange rates, international ecommerce is especially on the rise in India.
While going global is promising, it also poses considerable challenges, requiring retailers to thoroughly understand the needs, tastes, rules and regulations of their different target markets worldwide, offer localized websites and customer service solutions, manage the logistics behind international shipping and fulfillment, mitigate the risks of credit card fraud, and handle international chargebacks. All these tasks can seem daunting.
At CrossBorder Business Solution, we specialize in customized consulting and implementation services for companies who want to sell overseas and have proven expertise in helping each e business go global the right way and reach new customers.
We have the technological capabilities to integrate your website with UPS Worldship, FedEx or just about any other courier service at all phases from developing packing slips to tracking a package to its final destination and developing a robust shipping calculator.
In addition, if you are not equipped to handle the complexity of international checkout,including country-specific customs, taxes, duties, and international shipping and fulfillment, we will help you find the right partner for the task and prepare your site so that your international orders flow smoothly from your site to your shipping partner’s fulfillment solution.
As a first step, we sometimes suggest that our customers get their sites ready to sell to other English-speaking countries, including the UK, Canada, and Australia. To ensure foreign shoppers enjoy a seamless, convenient shopping experience, we recommend adding a currency converter to the site, and showing not only the item price but also the fully landed cost of delivery including shipping and handling in the local currency. We also help you select and add local payment options to your site, and find the best shipping and delivery solution for your business.
Overcoming Language Barriers
Complying with Local Rules and Regulations
Integrating with Third Party Providers for International Ecommerce Success